Shipping policy
Shipping Policy
Overview
At Maconix Store, we are committed to delivering your orders quickly and safely. Please read our shipping policy carefully to understand how your order will be processed and delivered.
Worldwide Shipping
We proudly offer worldwide shipping to customers across the globe.
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or holidays may require additional processing time.
Shipping Time
Estimated delivery time is 2–4 business days depending on your location and shipping carrier availability.
Please note that shipping times may vary due to customs processing, weather conditions, or unexpected delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Occasionally, we may offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can monitor your package in real time.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your package is delayed or lost during transit, please contact our support team. We will work with the shipping carrier to resolve the issue as quickly as possible.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.
Contact Us
If you have any questions about shipping, feel free to contact the Maconix Store support team anytime.